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Your energy supplier has put its prices up
When your supplier is allowed to raise their prices, notice they should give you, what to do to avoid price rises
If your job offer is withdrawn
Check if you can get money if you’re offered a job and then the offer is withdrawn
Pet gets ill or dies after buying
If you recently bought a pet and it soon becomes ill or dies you may have a right to get a refund or replacement from the trader you bought it from
Student housing - standards in halls
Explains the codes of standards that universities must follow, when providing halls of residence for students. Covers repairs and maintenance, fire, electrical and gas safety, security, managing tenancy/licence agreements and how to make a complaint
Check if your business is a microbusiness or a small business
We provide official energy advice for microbusinesses and small businesses. Check our guidance to find out if your business is a microbusiness or a small business.
Payday loans
How payday loans work, including continuous payment authority, stopping payments, extending the loan and alternatives to payday loans
If the council decide your landlord has to do repairs
Check what your landlord has to do if the council have inspected your home and sent them a legal notice. If the council haven’t helped, find out how to complain
If you used to get tax credits
Check what you can do now tax credits have ended - for example, claiming other benefits, challenging a decision and making sure your final payment is correct