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• Check what benefits to claim if you’re sick or disabled

  Find out what benefits you should claim if you're sick or disabled. There are a few options and you should apply for the one that suits your circumstances best

• Paying for sewerage

  What you are paying for when you pay public sewerage charges including water drainage, surface water drainage, highway drainage and land drainage

• Student housing - standards in halls

  Explains the codes of standards that universities must follow, when providing halls of residence for students. Covers repairs and maintenance, fire, electrical and gas safety, security, managing tenancy/licence agreements and how to make a complaint

• If your Income Support has stopped

  Find out why your Income Support payments have stopped and how to get them started again

• Pet gets ill or dies after buying

  If you recently bought a pet and it soon becomes ill or dies you may have a right to get a refund or replacement from the trader you bought it from

• Payday loans

  How payday loans work, including continuous payment authority, stopping payments, extending the loan and alternatives to payday loans

• If the council decide your landlord has to do repairs

  Check what your landlord has to do if the council have inspected your home and sent them a legal notice. If the council haven’t helped, find out how to complain

• Changing debt management plan provider

  Things to think about if you want to switch debt management plan providers, including reasons for switching, the process and problems changing providers may cause