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• Letter for repaying debt to your energy supplier

  Use this template letter to help you write to your supplier and ask to pay your debt back in small payments

• Forgotten a debt - DROs

  Explains what to do if you realise you had forgotten to include a debt in your debt relief order application

• Pensions - income drawdown

  What income drawdown (pension withdrawal) means, how it works and who it's suitable

• If the structure of the building you live in isn’t safe

  Check what to do if you think your building isn’t safe. You can also check who needs to pay for structural repair works if you’re a leaseholder

• Taking your PPI complaint further

  What to do if you can’t complain to your PPI company or you’re not happy with their decision

• Check if you're an agency worker

  You’re an agency worker if you have a contract with an agency but you’re sent to work temporarily for another organisation

• Moving home and water bills

  What you should do when you are moving home, informing your water company and making sure you pay the right water bills

• An insurer approaches you to settle a claim

  What to think about before taking up an offer to settle a claim directly from another insurer