Search

• Complain about a local council's involvement with your family

  Find out how to complain about your local council if they've been involved with your family

• Deciding if a heat pump is right for you

  Find out if a heat pump is right for you and your home. Compare air source heat pumps and ground source heat pumps. Know how to get financial help like the BUS

• Switching from pre-settled to settled status

  How to switch from pre-settled to settled status - including how to know if you're eligible

• How to read your smart gas meter

  Find out how to get a reading from your smart gas meter or your meter's in-home display

• How to read your gas or electricity meter

  Your supplier needs readings from your gas or electricity meter to work out your bills. Find out how to read different types of gas and electricity meters

• Hire purchase and conditional sale

  Information about how hire purchase and conditional sale agreements work, the right to end a hire purchase agreement and what happens if the buyer is unable to pay

• Reporting self-employed earnings if you get Universal Credit

  Work out your monthly earnings if you’re self employed. Find out how to report your earnings if you get Universal Credit and how to get help with doing

• Check your rights at work if you're under 18

  Young people’s rights to working hours, rest breaks, pay, and holiday. Find out what types of work 16 and 17 year olds can do