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• When you don’t need vehicle insurance

  There are some situations where you don't need to have motor insurance. Read this page for information on circumstances where motor insurance isn't required

• Letter to complain about your energy supply being switched without your agreement

  Use this template letter to complain if you were switched to a new energy supplier without agreeing - fill it in, download and sent

• Dealing with grievances at work

  If you have a concern, problem or complaint at work, you might want to take this up with your employer. This is called 'raising a grievance'. Find out more.

• If your child is taken into care by your local council

  Where your child will live, how their needs will be met and what contact you can have with them while they’re in care.

• Reapply for Universal Credit

  Reapply for Universal Credit if you need to claim it again. If you've claimed before, you might not have to go through the full application again

• Moving from DLA to PIP

  Find out if you'll have to move from Disability Living Allowance (DLA) to Personal Independence Allowance (PIP) and how to do

• Consumer template letters

  View our consumer template letters. We have a range of letter templates available for consumer issues, from faulty goods to credit agreements

• Check if you're entitled to Attendance Allowance

  You can claim Attendance Allowance to help you if you have an illness or disability. It can help you stay independent for longer. The money can be spent on anything