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• Student housing - ending your agreement in halls

  Explains the rules about ending your tenancy or licence agreement when living in university halls of residence. Covers fixed term and periodic agreements, leaving before the agreement ends and getting your deposit back

• Check if you should move to Universal Credit from other benefits

  Your benefit may stop if your situation has changed. Check if you should move to Universal Credit instead. Find out how to move and check if you'll be better off

• Parental bereavement leave - what you're entitled to and how to get it

  Your right to take up to 2 weeks off work if your child dies, and how to arrange it with your employer

• Complaining about your letting agent

  Find out how to complain about your letting agent if you’re unhappy with their service and know when you can take court action

• Check what you can do about harassment

  Check if the harassment is discrimination under the Equality Act 2010, and if you can take legal action about

• How bailiffs should treat you if you're vulnerable

  Find out how bailiffs should treat you if you’re ‘vulnerable’ - including if you’re disabled, if you have a mental health problem or if you have young children

• Check if you can get your money back after a scam

  Find out when you're likely to get a refund following a scam, and how to claim

• Get a Universal Credit advance payment

  How to get an advance payment of Universal Credit if you don't have enough money to get by while you're waiting for your first Universal Credit payment