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• If there's flooding in your rented home

  Information on dealing with flooding if you're a tenant, including emergency relocation, paying the rent and temporary homelessness

• After you've been dismissed

  Help with moving on and finding a new job after being dismissed, including benefits, getting a reference, and explaining your dismissal to a new employer

• Taking action about discrimination at work

  Tell your employer about discrimination at work, make a formal complaint or go to an employment tribunal

• Illegal ticketing websites

  Checking that a ticketing website is genuine and what to do if you think you have bought a ticket from an illegal website

• Moving home – dealing with your energy supply

  What to tell your current supplier before you move, how to set up a new supply at your new property, where to get more help

• Challenging a Pension Credit decision - mandatory reconsideration

  How to challenge a Pension Credit decision and apply for mandatory reconsideration

• After your possession hearing

  Check what the outcome of your court hearing means, and whether you can change a possession order

• Check what fees bailiffs can charge

  Find out what fees bailiffs can charge and how to complain if you disagree with the fees

• Dealing with income tax arrears

  What happens if you miss the income tax deadline, including what the penalties are for not paying tax on time, and how to negotiate a time to pay agreement with HMRC

• How the DWP makes a decision on PIP claims

  How Personal Independence Payment (PIP) claims are assessed by the Department for Work and Pensions, and information on the descriptors and scoring used