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• Complaints about banks and building societies

  How to make a complaint about your bank or building society and the standard of service

• Claiming compensation from Royal Mail

  Check how to claim compensation for lost, damaged or delayed post and parcels. Check how much you should get and how much time you have to make a claim

• Making an employment tribunal claim

  Find out how to start your claim, how to fill in the claim form, what happens if you want to change it after you've sent

• Rights while you're on maternity leave

  Check your legal rights on how your employer has to treat you when you're away from work on maternity leave

• How to claim JSA

  Check which way you should apply for Jobseeker's Allowance (JSA) and make sure you include all the right information

• Deciding if you should apply for SMI

  What to think about before you apply for support for mortgage interest (SMI) if you get benefits

• How to read your smart electricity meter

  Find out how to get a reading from your smart electricity meter or your meter's in-home display

• Getting financial advice

  Information on choosing a qualified financial adviser, how much advice will cost, a checklist of things to think about before seeing an adviser and how to make a complaint