Search
Check your maternity and parental rights
Check your rights at work as a parent or expecting parent, including leave and pay.
Check your rights as an agency worker
Find out what rights you have and what extra rights you get after 12 weeks in the same job with the same organisation.
Cancelling a loan or credit agreement
Find out if your credit agreement is covered by the Consumer Credit Act 1974 and your rights if you want to cancel it.
Taking action about discrimination in education
Things to think about before taking action about discrimination in education, including deciding what you want to achieve, and who to complain
Public sector equality duty - taking action
Things to think about before using the public sector equality duty to challenge a decision or policy which discriminates against you, or puts you at a disadvantage
Consumer service complaints procedure
If you're unhappy with the consumer service you've received from Citizens Advice, you have a right to make a complaint. Find out more about the process.
Return faulty goods
Find out when and how you can return faulty goods for a refund, repair or replacement
Dealing with discrimination at work
Check if you're being discriminated against in the workplace and find out how to take action