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• Cancelling a service you’ve arranged

  When you can cancel a service, how to get your money back, how to negotiate with the business

• Making a controlled goods agreement

  Check how to make a controlled goods agreement with bailiffs and what to do if you break your agreement

• Challenging a Pension Credit decision - mandatory reconsideration

  How to challenge a Pension Credit decision and apply for mandatory reconsideration

• Check what it might cost to make an employment tribunal claim

  Find out what costs you can get if you win, how to reduce your chances of being asked to pay costs if you lose, how to ask for a costs or preparation time order

• Preparing a schedule of loss for an unfair dismissal claim

  Find out what to put in your schedule of loss and see an example of a schedule of loss for an unfair dismissal claim

• Making a small claim

  Find out what to do before you start a small claim, how to start one and what it involves

• Check if you can get DLA for your child

  DLA isn’t just for children with physical disabilities - it’s also for behavioural and mental health conditions as well as learning disabilities and developmental delay

• Complaining about your landlord's failure to make repairs if you are a social housing tenant

  Complaining about your landlord's failure to make repairs to your social housing landlord, councillor or an Ombudsman and what to include in your complaint