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If there's a leak from a neighbouring flat
When a landlord is responsible for repairing water damage caused by leaks or floods from a neighbouring property, repeated leaks, and what you can do about damaged belongings
Student housing - ending your agreement in halls
Explains the rules about ending your tenancy or licence agreement when living in university halls of residence. Covers fixed term and periodic agreements, leaving before the agreement ends and getting your deposit back.
Changing to a water meter
Your right to have a water meter installed and the pros and cons of switching to a meter and be charged for actual water usage compared to being charged based on the rateable value of the property
If you’re offered an unsuitable council or housing association home
Check if the home you're offered is suitable for your needs. Check how to refuse the housing offer if it isn't suitable
Challenging a Housing Benefit decision
How to appeal if you've been refused Housing Benefit or your payments have been reduced
Staying in the UK as the parent of a child who lives here
Check if you can apply for a parent visa, including the rules about your income
If there's flooding in your rented home
Information on dealing with flooding if you're a tenant, including emergency relocation, paying the rent and temporary homelessness
Going to court if your landlord won't do repairs
Find out when it can be worth taking your landlord to court to get repairs done, find out how to fill in the court form and make sure you know what to say at the hearing