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Discrimination in housing
Check if you're being discriminated against in your housing and find out how to solve your problem
Dispute a mobile, phone, internet or TV bill
Challenge a bill if you’ve been charged too much for your phone, internet or TV. Your provider might have got your bill wrong or your bill could be high because of fraud
If you’ve been told your energy supply will be disconnected
What should happen before you're disconnected, circumstances in which you shouldn't be disconnected, the disconnection process, where to get more advice and support
Get help with costs if you have a child or you’re pregnant
Check what help you can get with the cost of living. This might include extra benefits and grants, free childcare, help with school costs and the Healthy Start scheme
Stop your energy supplier moving you to prepayment
If you owe money to your energy supplier, they might want to install a prepayment meter. Here are the situations where you can stop them doing
Cancelling a gym membership
When you can cancel your gym membership without paying, what to say to the gym when asking to cancel, where to get more help if the gym's not responding
Coronavirus - if you're worried about working
Check what to do if you’re worried about being safe at work because of coronavirus (COVID-19). Also what to do if you’re pregnant, or if you or someone you live with has a health condition
Check if a room counts as an extra bedroom for Housing Benefit
Find out how the council decide if you have a spare room in your council home, and when they can reduce your Housing Benefit - sometimes called the ‘bedroom tax
Updating and proving your pre-settled or settled status
Find out how to view your status, keep it up to date and use it to prove your right to get benefits
Moving from DLA to PIP
Find out if you'll have to move from Disability Living Allowance (DLA) to Personal Independence Allowance (PIP) and how to do