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If you get a ‘section 8’ eviction notice
Know when your landlord can give you a section 8 notice, check your section 8 notice is valid and find out what to do if it's not valid.
Check you’re in the right Universal Credit work-related activity group
There are 4 work-related activity groups for Universal Credit. Check you’re in the right group, and what to do if you think you're in the wrong one
Preparing to rent from a private landlord
Find out how to decide whether to rent from a landlord or letting agent, how to search for a property and what questions you should ask before you rent a home
Dispute a mobile, phone, internet or TV bill
Challenge a bill if you’ve been charged too much for your phone, internet or TV. Your provider might have got your bill wrong or your bill could be high because of fraud
Challenging a DLA decision - mandatory reconsideration
You can challenge a decision on the DLA claim you made for your child. The first step is to ask DWP to review their decision - this is called ‘mandatory reconsideration’.
Complain about a premium rate phone charge or text message
What to do if you want to make a complaint because a company didn’t make it clear that a phone or text number was premium rate
Pawnbrokers
Information about what a pawnbroker is and what happens if you are unable to repay your loan, lose your ticket or do not collect the goods
Other information
Read about giving other information which does not fit anywhere else on the ESA form. You can use extra sheets of paper if there’s not enough space in the box.
Letter to get a loan fee refunded when the loan hasn't been received
Use this letter to get a refund of a fee for a loan when the loan has not been given within 6 months
Letter to cancel a credit agreement before it starts
Use this letter to let a creditor know that you want to withdraw from a credit agreement before it is executed