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• While you're on an IVA

  Overview and content list for while you're on an IVA. Get information about if your circumstances change and if creditors are still contacting you.

• Problems with insurance policies

  Overview and content list for problems with insurance policies. Read our advice to help if you're having problems with your insurance policy.

• Get ready to fill in the work capability form for Universal Credit

  Find out what to do before you fill in the UC50 form, so you can give the information you need

• You're involved in a road accident abroad

  What you should do if you’re involved in a road accident while travelling abroad

• Paying council tax if you’re a student

  Check if you have to pay council tax as a student. Check what the rules are if you're taking time off from your course.

• Q14 - coping with changes

  Help to fill in Q14: coping with changes for your ESA application. Find out what this means and how to correctly complete the question.

• Q3 - reaching

  Help to fill in Q3: reaching for your ESA application. Find out what this means and how to correctly complete the question.

• Cancelling building or decorating work

  When you can cancel building or decorating work, how to cancel, when you're entitled to your money back, how to negotiate with the trader or company.

• Check if a financial service has followed the rules

  Check what rules financial services need to follow, including banks, mortgage lenders and creditors, and how you can complain

• Who's responsible for repairs

  Who's responsible for repairs Check if your landlord has to do repairs If you have damp or mould in your rented home If there are pests or vermin in your rented home If there's a leak from a neighbouring flat If there's flooding in your rented home