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If you disagree with your neighbour about a tree or hedge
Check what to do if a neighbour’s tree is affecting your property - for example if its branches are overhanging into your garden
If you didn’t agree to switch energy supplier
What you should do if you're switched without your permission, what your rights are and where to get extra help
Check what rights squatters have
Check if you can be arrested for squatting. Check what you can do if you find squatters in your home or your neighbour’s home
If the DWP says you've had an Income Support overpayment
How to check if you’ve actually been overpaid by the DWP and how to challenge an Income Support overpayment
Payday loans - reasons to complain about your lender
What you can complain about if your payday lender doesn’t follow the Good Practice Customer Charter rules
If you can't keep to your jobseeker's agreement
What to do if you can’t keep to your jobseeker's agreement because of illness, emergencies or changes to your situation
Renew an Attendance Allowance claim
If you were told you'd get Attendance Allowance for a fixed period, you'll need to renew your claim before the fixed period ends
Check if a room counts as an extra bedroom for Housing Benefit
Find out how the council decide if you have a spare room in your council home, and when they can reduce your Housing Benefit - sometimes called the ‘bedroom tax