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• Banking – security and fraud

  Protecting yourself from fraud. What to do if you've had money stolen, been a victim of fraud or identity theft or if you've lost your bank cards or details

• Challenging a rent increase

  Find out if you can challenge your section 13 rent increase for free at a tribunal and check what evidence you need to send with your application

• Proving your right to work in the UK

  Find out what you need to show your employer to prove your right to work in the UK. Check what to do if you’ve been dismissed or lost a job offer after your employer checked your right to work

• Check if you can apply for homeless help

  Find out if you can apply for homeless help - including what the council will look at to decide if you qualify for help

• Check your housing status if you rent from a private landlord

  Check what type of tenancy or other housing status you have if you rent from a private landlord. The rules depend on the date your tenancy started

• Switching from pre-settled to settled status

  How to switch from pre-settled to settled status - including how to know if you're eligible

• Preparing for your JSA interview

  Help with getting ready for your JSA interview and discussing your jobseeker's agreement

• If your employer hasn’t paid you what they owe you

  Check what to do if your employer hasn’t paid you, has underpaid you, or has deducted money from your pay

• Preparing an employment tribunal case

  Find out how to get evidence, exchange documents, put together a bundle, get witnesses and how to withdraw your claim

• If your employer says you owe them money

  When you leave a job, your employer can only ask you to pay back money if it’s for something you’ve specifically agreed to in writing. Find out more