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• If your employer refuses your flexible working request

  What to do if your employer refuses your flexible working request. Find out if you can challenge your employer's decision and how to start this process

• Who is responsible for repairing drains and sewers

  The difference between drains, lateral drains and sewers and who is responsible for repairing them, and asking a water company to adopt a private or unadopted sewer

• How to get sick pay

  What to tell your employer and when you should tell them if you're off sick, how sick pay is paid and doctor's note

• How much PIP you can get and for how long

  Check the different rates of Personal Independence Payment (PIP), how long you can get it for and how often it is paid

• How to claim PIP

  How to claim Personal Independence Payment (PIP) and the basic information you'll need to have to hand when you start your claim

• Using the right to repair scheme

  How the right to repair scheme works and the types of repairs it covers

• Maternity leave - your options when it ends

  Decide whether or not to return to work, and know your rights over working part-time and paying back maternity pay

• Check your rights if you’re a subtenant

  Check your rights if your landlord wants to evict you or if their tenancy ends. Check what repairs your landlord is responsible

• Claiming compensation from water companies

  How to claim compensation from a water company. Read this to find out more about the standards water companies must stick to and when you can claim

• Cancelling a phone, TV, internet or mobile contract

  Check your rights if you want to cancel a phone, tv, internet or mobile contract. Find out when you can cancel without having to pay a fee