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• Get a hardship payment if you've been sanctioned

  If you've been sanctioned, you might be able to get some emergency money to help you cover household expenses. This is called a hardship payment

• Paying for sewerage

  What you are paying for when you pay public sewerage charges including water drainage, surface water drainage, highway drainage and land drainage

• You think you're being accused of benefit fraud

  What to do if you’re worried you’re being investigated for benefit fraud

• An insurer approaches you to settle a claim

  What to think about before taking up an offer to settle a claim directly from another insurer

• Q16 - coping with social situations

  Help to fill in Q16: coping with social situations for your ESA application. Find out what this means and how to correctly complete the question

• Q17 - behaving appropriately

  Help to fill in Q17: behaving appropriately for your ESA application. Find out what this means and how to correctly complete the question

• Taking your paid holiday

  Find out what notice you have to give, when you can take holiday, what notice your employer has to give you if they refuse, whether you can carry over holiday from one year to the next

• Stopping bailiffs if you don't owe the debt

  Check how to stop bailiffs visiting you if you don’t owe a debt, find out how to prove you don’t owe the debt and how to complain if the bailiffs still say you owe the money