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• Reporting a hate crime or hate incident to the police

  Check how to report a hate crime or hate incident to the police and what happens after you report. Find out how to report it online, by phone or in person

• How to claim 'new style' JSA

  Check which way you should apply for Jobseeker's Allowance (JSA) and make sure you include all the right information

• If your ex-partner has left your home

  Find out your rights to stay in your home if your ex has left - and what to do if they try to come back

• Solve an ongoing consumer problem with a business seller

  The steps you can take if you’ve approached a seller about a problem with a product or service and you’re not getting anywhere, including alternative dispute resolution (ADR

• If your ex-partner is trying to make you leave

  Find out your rights if you and your partner split up and they try to throw you out of your home

• Appealing a tax credits decision at a tribunal

  What to expect at a tax credits tribunal hearing and how best to prepare

• Buying a used car

  What checks to make when buying a used car, how to negotiate a deal, different payment options

• Challenging a homeless decision

  Check if you can ask the council to review their decision. Check how to ask them for a review and what you can do if they don’t change the decision