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• Request to write off a joint debt - letter

  Letter for when you can't make an offer of repayment on a joint debt and your circumstances are not going to improve.

• Complaining about debt management plan providers

  How to make a complaint to your debt management plan provider and taking a complaint to the Financial Ombudsman Service if you are unhappy with the provider's response.

• Writing a witness statement for an employment tribunal

  Find out how to set out your case in your witness statement so a tribunal will understand what you're claiming and why

• Holding letter for joint account - ask creditors to hold off

  You can use this letter to ask creditors to hold off for a short period while you work out your budget or get advice. This template is to be used for guidance.

• Court turns down application for an administration order

  Tells you what to do if your administration order application is refused.

• Complain about a premium rate phone charge or text message

  What to do if you want to make a complaint because a company didn’t make it clear that a phone or text number was premium rate.

• Changing to a water meter

  Your right to have a water meter installed and the pros and cons of switching to a meter and be charged for actual water usage compared to being charged based on the rateable value of the property

• Applying for an administration order

  Tells you the form to use to apply for an administration order, what paperwork you need to give to the court and how joint debts are treated.

• Get help with discrimination at work

  Where to get help if you're being discriminated against by your employer, a company you used to work for or one you applied for a job with.

• Renew an Attendance Allowance claim

  If you were told you'd get Attendance Allowance for a fixed period, you'll need to renew your claim before the fixed period ends.