Search

• Getting evidence to support your PIP claim

  How to keep a diary and get supporting evidence from health professionals to help your Personal Independence Payment (PIP) claim

• Compare energy suppliers' customer service

  Don’t switch before you compare customer services. Large energy companies ranked by number of complaints, wait times and commitments. Check your supplier

• Using storage heaters and immersion heaters

  Check how to use electric storage heaters and immersion heaters. Make sure you’re using your heaters correctly

• If there’s a problem with your heat network

  Check who to contact and how to complain to your heat network supplier. Check when to complain to the Energy Ombudsman, and where to get more help

• Who can accompany you to a disciplinary meeting

  What to do if you want someone to come with you to a disciplinary meeting, what they can do and what to do if your employer refuses to let you bring anyone with you

• Choosing a personal pension

  Find out about who provides personal pensions and things to look out for when choosing one

• Your circumstances have changed - debt relief orders

  Explains the types of change in your circumstances that you must report to the Official Receiver and what could happen if you do not report them

• Complain about mis-sold PPI

  How to get your money back if you were mis-sold PPI. You can usually complain to your PPI company if they broke the rules when you bought