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• Working on bank holidays

  Find out if you have to work on bank holidays, how it affects your annual leave and what to do if you have a problem

• A business takes legal action against you to recover losses for theft

  What to do if you are accused of shoplifting, theft or negligence at work where the business is trying to recover compensation for alleged losses

• Consumer service complaints procedure

  If you're unhappy with the consumer service you've received from Citizens Advice, you have a right to make a complaint. Find out more about the process

• Dealing with grievances at work

  If you have a concern, problem or complaint at work, you might want to take this up with your employer. This is called 'raising a grievance'. Find out more

• Getting money after your sick pay runs out

  What to do when your sick pay is coming to an end and you're too unwell to return to work. You may be eligible for benefits or be able to use your holiday pay

• What happens at the end of a debt relief order

  How to check the date your debt relief order ends and get evidence from the Insolvency Service to prove it has ended

• Information your debt management plan provider must give you

  Explains what to do if a debt management plan provider has not given you all the information you are entitled to when choosing or signing up for a debt management plan

• What is an administration order

  Explains what an administration order is, how to apply, how repayments work, whether part of your debt can be written off and what happens afterwards