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• If you’ve been told your energy supply will be disconnected

  What should happen before you're disconnected, circumstances in which you shouldn't be disconnected, the disconnection process, where to get more advice and support

• Get ready to fill in the work capability form for Universal Credit

  Find out what to do before you fill in the WCA50 form, so you can give the information you need

• Making a claim on your travel insurance

  What you need to do if you have to make a claim on your travel insurance policy

• Stopping bailiffs at your door

  Check how to stop bailiffs coming into your home and what to do if they break the rules

• Can your debt relief order be stopped?

  Explains the circumstances in which the Official Receiver can stop (revoke) your debt relief order and how to challenge their decision

• If you have damp or mould in your rented home

  The different types of damp, who is responsible for dealing with it and action you may be able to take

• Stopping a future payment on your debit or credit card

  Information about your rights to stop a future credit or debit card payment, by phone, email or letter, and how to get your money back if money is taken from you account against your wishes

• If a problem with National Insurance is affecting your benefits

  What to do if you can’t find your National Insurance number or if you think your National Insurance record is wrong and it’s affecting the benefits you can claim

• Benefit overpayments

  Causes of benefit overpayments and what to do if you've been told you've been paid too much

• If you’ve been invited to an interview under caution for benefit fraud

  What to do if you’re asked to an interview under caution because you’re being investigated for benefit fraud