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• Buying a used car

  What checks to make when buying a used car, how to negotiate a deal, different payment options

• If your job offer is withdrawn

  Check if you can get money if you’re offered a job and then the offer is withdrawn

• If something you ordered hasn't arrived

  Check what to do if a parcel hasn't arrived and how to spot scam messages about it. Check your rights to a refund or another delivery and how to contact the seller

• Applying to the CMS for child maintenance

  Applying to the CMS for child maintenance. Find out how to get maintenance through the Child Maintenance Service and how you can apply

• Appealing against a parking ticket when someone else was driving

  How to appeal a parking ticket if someone else was driving, for example if you car was stolen or license plate copied

• If there's a child protection conference for your child

  Explains what a child protection conference is and when a local council can call for one to be held

• Payment of benefits and tax credits

  Check how benefits and tax credits are paid - usually by direct credit transfer into bank, building society or Post Office card accounts. Find out about the Payment Exception Service if you can't use an account

• If you're struggling with your overdraft

  Things you can do if you're struggling with your overdraft. Get advice on what to do if you're struggling to pay off your overdraft