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• Letter to complain about faulty goods bought from a company before 1 October 2015

  Letter to complain about faulty goods and ask for a repair, replacement or refund - for things you bought before 1 October 2015

• Complain about a debt management company

  Find out how to complain about a debt management company, if you're not happy with their service

• Letter to complain about faulty goods supplied with a service

  Letter to complain to trader about faulty goods they supplied with a service

• Cancelling a package holiday

  Your rights if you want to cancel a holiday. If a holiday company has changed a holiday you booked or put the price up

• Writing a witness statement for an employment tribunal

  Find out how to set out your case in your witness statement so a tribunal will understand what you're claiming and why

• Find out who your gas or electricity supplier is

  Who to contact to find your energy supplier or Meter Point Reference Number

• Proving your right to work in the UK

  Find out what you need to show your employer to prove your right to work in the UK. Check what to do if you’ve been dismissed or lost a job offer after your employer checked your right to work

• Letter for repaying debt to your energy supplier

  Use this template letter to help you write to your supplier and ask to pay your debt back in small payments

• Getting help from a motor trade association

  How to find out if a dealer is a member of a trade association and whether they can help you sort out a problem with a dealer.

• Water shortages - restrictions to your supply

  When your water company can impose temporary hosepipe bans and drought orders during water shortages, for how long, and what your rights are when this happens.