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• How to claim 'new style' JSA

  Check which way you should apply for Jobseeker's Allowance (JSA) and make sure you include all the right information

• Solve an ongoing consumer problem with a business seller

  The steps you can take if you’ve approached a seller about a problem with a product or service and you’re not getting anywhere, including alternative dispute resolution (ADR

• Buying a used car

  What checks to make when buying a used car, how to negotiate a deal, different payment options

• Complaints about banks and building societies

  How to make a complaint about your bank or building society and the standard of service

• Dealing with disciplinary action at work

  Find out what to do if your employer takes disciplinary action against you

• Stopping a future payment on your debit or credit card

  Information about your rights to stop a future credit or debit card payment, by phone, email or letter, and how to get your money back if money is taken from you account against your wishes

• Check how Universal Credit has changed in 2026

  The amount of Universal Credit you can get has changed in April 2026. Check what has changed with the 2 child limit and LCWRA element

• Debt has increased since debt management plan

  Explains what to do if your overall debt increases even though a debt management plan is in place, including asking for interest to be frozen, increasing payments and considering alternative debt solutions