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Paying back an Income Support overpayment
Find out the different ways you can pay back an Income Support overpayment, including in instalments
How the scores are worked out
We compare energy suppliers' customer service by looking at data from a number of reliable sources. Find out more about how the scores are worked out
How bailiffs should treat you if you're vulnerable
Find out how bailiffs should treat you if you’re ‘vulnerable’ - including if you’re disabled, if you have a mental health problem or if you have young children
Check if you can get your money back after a scam
Find out when you're likely to get a refund following a scam, and how to claim
Paying towards your debts after you go bankrupt
While you’re bankrupt, you might be asked to make payments towards your debts if you have money left over after you’ve paid for the things you need. Find out more
Cancelling a package holiday
Your rights if you want to cancel a holiday. If a holiday company has changed a holiday you booked or put the price up
Get a Universal Credit advance payment
How to get an advance payment of Universal Credit if you don't have enough money to get by while you're waiting for your first Universal Credit payment
If you want to sell your home and rent it back
Check the risks of using sale and rent back schemes and the rules firms must follow