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• Get help if you're behind with your energy bills

  Find out what to do if you're having problems paying your energy bills or you're in debt to your supplier

• Check if you’re protected from disability discrimination

  Understand how the Equality Act defines disability. The Equality Act is the law that stops employers, businesses and providers discriminating against you

• Challenging a Housing Benefit decision

  How to appeal if you've been refused Housing Benefit or your payments have been reduced

• Deciding whether to make a small claim

  Find out what you should consider before starting a small claim and when you can make one

• Q9: communicating verbally

  Help to fill in Q9: communicating verbally for PIP. Find out what this means and how to correctly complete the question

• Banking – security and fraud

  Protecting yourself from fraud. What to do if you've had money stolen, been a victim of fraud or identity theft or if you've lost your bank cards or details

• How to claim PIP if you have a terminal illness

  How to make a fast-track claim for Personal Independence Allowance (PIP) if you have a terminal illness

• Claiming DLA for a terminally ill child

  There’s a quicker application process for parents of children who have been diagnosed with a terminal illness and aren’t expected to live more than 6 months