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• Check if a business has discriminated against you because you’re transgender

  Find out about your rights when you're using services - including services for men or women only

• If something you ordered hasn't arrived

  Check what to do if a parcel hasn't arrived and how to spot scam messages about it. Check your rights to a refund or another delivery and how to contact the seller

• Making a plan to pay your debts

  Work out what you can afford and make a plan for paying debts like credit cards, store cards and payday loans

• Complaining about the condition of your shared house

  Check what you can do if your landlord doesn’t keep your home in a good condition. Check if you live in a ‘house in multiple occupation’ (HMO

• Challenging what the CMS says you should get

  Find out how to ask the CMS for a review or a variation, for example if your circumstances have changed

• If there's a child protection conference for your child

  Explains what a child protection conference is and when a local council can call for one to be held

• Appealing against a parking ticket when someone else was driving

  How to appeal a parking ticket if someone else was driving, for example if you car was stolen or license plate copied

• Choosing and applying for a credit card

  Information on what to look out for when choosing and applying for a credit card

• Eviction for mortgage arrears

  Check whether you can stop your eviction, and what to do if you can’t

• If you're being evicted as a lodger

  Check how much notice your landlord has to give you to move out and what other rules they must follow