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• If your agency stops giving you work or treats you unfairly

  Check if you can take action against your agency if your agency stops giving you work or treats you unfairly. Find out more

• If your bank account is frozen after you go bankrupt

  Find out what to do if your bank account is frozen after you go bankrupt, including how to open a new account or get a prepaid debit card

• Debt management plans - what you need to know

  Introduction to debt management plans, explaining what they are, how they work and who can get one

• Cancelling your debt management plan

  Reasons why you might want to cancel your debt management plan and things to consider before doing so, including how you will deal with your debts instead and whether you will get a refund of fees

• How to report repairs

  Reporting housing repairs to the landlord and what to do if the landlord does not carry out the repairs

• Check if a room counts as an extra bedroom for Housing Benefit

  Find out how the council decide if you have a spare room in your council home, and when they can reduce your Housing Benefit - sometimes called the ‘bedroom tax

• If you have a court hearing by phone or video call

  Check how to prepare if a court or tribunal offers you a remote hearing

• Check what you have to do in the ESA work-related activity group

  Find out what you need to do if you’re in the work-related activity group