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• Challenging a PIP decision - appealing against the decision

  How to apply for a tribunal hearing when you're not happy with the decision about your Personal Independence Payment (PIP) claim

• Making a controlled goods agreement

  Check how to make a controlled goods agreement with bailiffs and what to do if you break your agreement

• Check what you can do about harassment

  Check if the harassment is discrimination under the Equality Act 2010, and if you can take legal action about

• Challenging a Housing Benefit decision

  How to appeal if you've been refused Housing Benefit or your payments have been reduced

• How the scores are worked out

  We compare energy suppliers' customer service by looking at data from a number of reliable sources. Find out more about how the scores are worked out

• Challenging a DLA decision - appealing against the decision

  If the DWP didn’t change their decision when you asked for mandatory reconsideration, you can appeal to an independent panel, called a ‘first-tier tribunal

• Changing your mind about something you've bought

  What you can do if you’ve changed your mind about something you’ve bought - your rights, whether you can take it back and get a refund or an exchange

• Check if you can get your money back after a scam

  Find out when you're likely to get a refund following a scam, and how to claim