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• Writing a complaint letter about bailiffs

  Check what to include in a letter complaining about bailiffs, and what you can ask creditors to do to solve your complaint

• Stopping bailiffs at your door

  Check how to stop bailiffs coming into your home and what to do if they break the rules

• Stopping bailiffs if you don't owe the debt

  Check how to stop bailiffs visiting you if you don’t owe a debt, find out how to prove you don’t owe the debt and how to complain if the bailiffs still say you owe the money

• Pensions - income drawdown

  What income drawdown (pension withdrawal) means, how it works and who it's suitable

• Preparing your finances for retirement

  When you can start getting your pension, checklist of things to do leading up to your retirement, getting help with Pension Wise, and what to do if you've lost track of a pension

• Cancelling a package holiday

  Your rights if you want to cancel a holiday. If a holiday company has changed a holiday you booked or put the price up

• Check your rights if you’re a subtenant

  Check your rights if your landlord wants to evict you or if their tenancy ends. Check what repairs your landlord is responsible

• Problems with your settled status decision

  Find out what to do if you’re still waiting for a decision on your EU Settlement Scheme application. What you should do if you got pre-settled status but you were expecting settled status or if you’ve been refused any status

• How to report repairs

  Reporting housing repairs to the landlord and what to do if the landlord does not carry out the repairs

• Paying for water without a meter

  How you are charged for your water if you don’t have a water meter and what to do if you have a query about your charge