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• Paying a court fine

  What happens if you don’t pay a court fine in time, including how to ask for more time to pay, and what to do if you can’t afford to pay

• Q11 - learning how to do tasks

  Help to fill in Q11: learning how to do tasks for your ESA application. Find out what this means and how to correctly complete the question

• Your insurer refuses your claim

  Reasons why your insurer may refuse your insurance claim or will not pay out the full amount

• Taking action about discrimination at work

  Tell your employer about discrimination at work, make a formal complaint or go to an employment tribunal

• How to get sick pay

  What to tell your employer and when you should tell them if you're off sick, how sick pay is paid and doctor's note

• Your insurer refuses your claim when you don’t give relevant information

  What your responsibilities were to give information to your insurer before 6 April 2013, to help with any disputes with insurance taken out, renewed or changed before 6 April 2013

• Applying for British citizenship

  How to prepare to apply for British citizenship: the Life in the UK test, English language and residency requirements

• Check if your landlord has to do repairs

  Check what type of repairs your landlord is responsible for making in your home. You can also check what things you’ll need to fix yourself