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Cold called by a debt management plan provider
How to complain if you are cold-called by a debt management company - uninvited contact by phone, text, email or in person at your door
Proving your right to live in the UK with the Windrush scheme
Find out how to prove your right to live in the UK if you arrived before 1989 or your parents arrived before 1973
Getting a second adult rebate on your council tax
Check if you can pay less council tax if you live with adults who get benefits or a low income. This is called getting a second adult rebate
Discrimination
Check if you've experienced discrimination under the Equality Act 2010 and what you can do about
Going to court as a witness if you're under 18
What to do if you're under 18 and you have to go to court as a witness or a victim, including extra help you can get giving evidence
Get your home connected to a gas or electricity supply
How to get your home connected to gas and electricity, how much a new connection costs, what to do if your connection request is refused, choosing a supplier
If you get a letter saying you’ve broken a bankruptcy rule
Find out what to do if you get a letter about a bankruptcy offence or a bankruptcy restrictions order
Payday loans - making a complaint
How to complain to a payday loan lender, the Financial Ombudsman Service or a trade association about a payday lender that has not followed the Good Practice Customer Charter and the Financial Conduct Authority (FCA) rules