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• Get help with faulty solid wall insulation

  If you got faulty solid wall insulation from the Energy Company Obligation (ECO) or Great British Insulation Scheme (GBIS), check if you can get it fixed for free

• Deportation and living in the UK illegally

  Information about deportation and living in the UK illegally. Find out your options if you're living in the UK illegally and what to do if you're deported

• Start the work capability form for Universal Credit

  To apply for Universal Credit if you can't work because you're sick or disabled, you'll need to complete the work capability (WCA50) form

• Complain about an insolvency practitioner

  Find out the steps to complain about the insolvency practitioner dealing with your individual voluntary arrangement (IVA

• Problems with your travel insurance claim

  What you need to do if you have problems making a claim on your travel insurance policy

• Staying in your council home when someone dies

  Staying in your council home when someone dies Staying in your council home when someone dies

• If there are pests or vermin in your rented home

  Check if your landlord is responsible for dealing with infestations. Check if the council can help with mice and rat problems

• Applying for family visas or indefinite leave

  Check how your family member can apply to live in the UK, extend their visa or get indefinite leave to remain