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• Illegal ticketing websites

  Checking that a ticketing website is genuine and what to do if you think you have bought a ticket from an illegal website

• Dealing with disciplinary action at work

  Find out what to do if your employer takes disciplinary action against you

• Check how Universal Credit has changed in 2026

  The amount of Universal Credit you can get has changed in April 2026. Check what has changed with the 2 child limit and LCWRA element

• If you report child abuse to the police

  The responsibilities of the police and their powers to take action if they're involved in investigating a case of child abuse

• Stopping a future payment on your debit or credit card

  Information about your rights to stop a future credit or debit card payment, by phone, email or letter, and how to get your money back if money is taken from you account against your wishes

• If you've overstayed your visa or leave

  If you’ve overstayed your visa or leave, you have 90 days to leave the country. You can't usually extend your visa or leave once you've overstayed

• Letter to raise a grievance at work

  If you want to make a complaint about something at work, you should raise a grievance. Use our template letter to raise a grievance about a problem at work

• Complaint about a problem at work – grievance letter checklist

  Basic rules for writing a grievance letter and a checklist to make sure that your letter has all the relevant information