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• Critical illness insurance

  Information on critical illness insurance, what it covers, factors to consider before taking out critical illness insurance and how to buy an insurance policy

• Cancelling a gym membership

  When you can cancel your gym membership without paying, what to say to the gym when asking to cancel, where to get more help if the gym's not responding

• An insurer approaches you to settle a claim

  What to think about before taking up an offer to settle a claim directly from another insurer

• Ask the council to check if your rented home needs repairs

  If you’ve reported repairs to your landlord and they haven’t done anything, find out if the council can help you get the work done

• Going to court without a solicitor or barrister

  If you’re going to a tribunal or court without a lawyer, find out where to get help to represent yourself and what a McKenzie Friend, the Support Through Court or an interpreter can do

• Q16 - coping with social situations

  Help to fill in Q16: coping with social situations for your ESA application. Find out what this means and how to correctly complete the question

• Q3 - reaching

  Help to fill in Q3: reaching for your ESA application. Find out what this means and how to correctly complete the question

• Q12 - awareness of hazards or danger

  Help to fill in Q12: awareness of hazards or danger for your ESA application. Find out what this means and how to correctly complete the question