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  • Cancelling your debt management plan

    Reasons why you might want to cancel your debt management plan and things to consider before doing so, including how you will deal with your debts instead and whether you will get a refund of fees

  • If you've overstayed your visa or leave

    If you’ve overstayed your visa or leave, you have 90 days to leave the country. You can't usually extend your visa or leave once you've overstayed

  • Claiming new style ESA

    Claiming new style ESA. You’ll need to show that your medical condition makes it difficult to work – get advice about applying and find out more

  • Staying in the UK on a visa without your partner

    If you’re in the UK as a dependant on your partner’s visa, you’ll need to check your eligibility to stay in the UK and apply for a new visa if you can. If you’re not eligible to stay in the UK you might have to leave

  • Interruptions to your water supply

    Your rights when your water supply is interrupted for repairs or because of an emergency such as burst main pipe and what you can do when things go wrong

  • Credit brokers explained

    Explains what a credit broker is and when they are properly authorised to act

  • Your debt management plan provider has closed

    What you should do next if your debt management company closes down. Debt management providers sometimes go bust or have their licence taken away

  • Debt has increased since debt management plan

    Explains what to do if your overall debt increases even though a debt management plan is in place, including asking for interest to be frozen, increasing payments and considering alternative debt solutions