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• How a creditor can get information about your finances

  Information on what an order to obtain information is and what happens if a creditor obtains one to force you to reveal your financial situation

• If you’ve been told your energy supply will be disconnected

  What should happen before you're disconnected, circumstances in which you shouldn't be disconnected, the disconnection process, where to get more advice and support

• Claiming Attendance Allowance if you're terminally ill

  There's a quick application process to apply for Attendance Allowance for people who have been diagnosed with a terminal illness and aren't expected to live more than 6 months.

• Claim compensation if an item or product causes damage

  How to claim compensation if something you’ve bought or a service you’ve paid for causes you a problem and the trader is at fault

• If you're unhappy about poor service

  What to do if you're unhappy with poor service, what your rights are, what to say to the trader, how to get your money back, how to take the complaint further

• Get ready to fill in the work capability form for Universal Credit

  Find out what to do before you fill in the UC50 form, so you can give the information you need

• Check if you're entitled to paid holidays

  Find out if you’re entitled to paid holiday and how much you should get - including if you’re in a new job or when you leave a job

• Check if your agency is paying you the right amount

  Find out what pay you should get and what fees your agency can charge you

• Check if your landlord has to protect your deposit

  Check if your landlord needs to put your tenancy deposit into a deposit protection scheme. Check what you can do if they don’t

• What to do if someone dies abroad

  Who to contact if someone dies abroad, registering the death and making funeral arrangements including covering the costs, and whether you can claim on travel insurance