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• Fixing problems with your smart meter’s in-home display

  Check how to fix common problems with your smart meter’s in-home display (IHD

• Find the user guide for your smart meter's in-home display

  Find the user guide for your smart meter's in-home display (IHD). Check by the number of buttons or by manufacturer

• Your insurer refuses your claim when you don’t give relevant information

  What your responsibilities were to give information to your insurer before 6 April 2013, to help with any disputes with insurance taken out, renewed or changed before 6 April 2013

• Letter to cancel goods or services bought at home or in a public place

  Letter to cancel a sale during your 14 day 'cooling off period' - for doorstep sales and sales at a home, workplace or public place

• If you were misled or pressured into buying something you didn’t want

  You have the legal right to a refund if you feel you were unfairly pressured or misled into buying a product or service

• If you’ve been invited to an interview under caution for benefit fraud

  What to do if you’re asked to an interview under caution because you’re being investigated for benefit fraud

• Vehicle insurance – making a claim if your car or its contents are stolen

  What to do if your car is stolen or something’s taken from your car you may want to make a claim on your motor insurance

• Getting your ESA decision after an assessment

  Getting your ESA decision after an assessment from the DWP. Find out more about what happens after your work capability assessment