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• If you need more help in the Channel Islands or the Isle of Man

  Reporting a consumer problem to Trading Standards in Guernsey, Jersey or the Isle of Man

• Student housing - rights and responsibilities in halls

  Explains the rights and responsibilities of students living in university halls of residence. Covers standards of repairs and safety they can expect, reporting repairs, paying rent, harassment, notice and eviction

• Proving your right to live in the UK with the Windrush scheme

  Find out how to prove your right to live in the UK if you arrived before 1989 or your parents arrived before 1973

• Fixing problems with your smart meter’s in-home display

  Check how to fix common problems with your smart meter’s in-home display (IHD

• Find the user guide for your smart meter's in-home display

  Find the user guide for your smart meter's in-home display (IHD). Check by the number of buttons or by manufacturer

• Your insurer refuses your claim when you don’t give relevant information

  What your responsibilities were to give information to your insurer before 6 April 2013, to help with any disputes with insurance taken out, renewed or changed before 6 April 2013

• If you’ve been invited to an interview under caution for benefit fraud

  What to do if you’re asked to an interview under caution because you’re being investigated for benefit fraud

• Letter to cancel goods or services bought at home or in a public place

  Letter to cancel a sale during your 14 day 'cooling off period' - for doorstep sales and sales at a home, workplace or public place