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• If there’s a problem with your heat network

  Check who to contact and how to complain to your heat network supplier. Check when to complain to the Energy Ombudsman, and where to get more help.

• Check your parental rights at work

  Find out about your rights at work as a new or expecting parent. Check your rights to leave, pay, and time off for appointments

• Preparing a schedule of loss for an unfair dismissal claim

  Find out what to put in your schedule of loss and see an example of a schedule of loss for an unfair dismissal claim

• After you've been dismissed

  Help with moving on and finding a new job after being dismissed, including benefits, getting a reference, and explaining your dismissal to a new employer

• Paying back a Housing Benefit overpayment

  Find out the different ways you can pay back a Housing Benefit overpayment, and what to do if you can’t afford to pay anything at all

• Check if you're working more than the 48-hour limit

  Check if you're working more than the legal limit of 48 hours a week. Find out what you can do if your employer is asking you to work over the limit.

• Maternity leave - what you're entitled to and how to get it

  Check your right to time off work when you have a baby. Find out how to arrange time off with your employer

• The costs and charges of credit cards

  Information about interest and other charges, which may be incurred when using your credit card, including charges when buying things abroad, or for missed payments

• Check your rights as an agency worker

  Find out what rights you have and what extra rights you get after 12 weeks in the same job with the same organisation.

• Getting financial advice

  Information on choosing a qualified financial adviser, how much advice will cost, a checklist of things to think about before seeing an adviser and how to make a complaint