Search

• Decide if prepayment is right for you

  Understand the advantages and disadvantages of a prepayment meter, and decide whether you want one

• Make a complaint

  Get help making a complaint about your energy supplier. Find out more about contacting your supplier about a problem and complaining to the energy ombudsman.

• How the scores are worked out

  We compare energy suppliers' customer service by looking at data from a number of reliable sources. Find out more about how the scores are worked out.

• Claim back credit

  Information about claiming back credit from your energy supply. Check if your previous energy supplier owes you money and claiming back credit.

• Claiming compensation if you were forced to have a prepayment meter

  Find out if you can claim compensation if your energy supplier forced you onto a prepayment meter between 1 January 2022 and 31 January 2023.

• Ecotricity customer service

  Customer service contact details and scores for Ecotricity. Find out how well Ecotricity customer service performs and how to contact them

• E.ON Next customer service

  Customer service contact details and scores for E.ON Next. Find out how well E.ON Next customer service performs and how to contact them

• 100Green customer service

  Customer service contact details and scores for 100Green. Find out how well 100Green customer service performs and how to contact them