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• Challenge the council’s decision about your housing application

  Check what to do if you disagree with the council's decision. Check how to ask for a review - this depends on why you’re challenging the decision

• Switch energy supplier or tariff

  Check how to switch your energy supplier or tariff to try and save money on your gas or electricity bill. Check your new tariff will work with your current meter

• If there's a child protection conference for your child

  Explains what a child protection conference is and when a local council can call for one to be held

• Challenging a working or child tax credits decision - mandatory reconsideration

  How to challenge a tax credits decision with HMRC and applying for mandatory reconsideration

• Claim compensation if your flight's delayed or cancelled

  When you’re due help or compensation for a delayed or cancelled flight, how much you’ll get and how to claim

• Make your home more energy efficient

  Save energy at home to reduce your bills. Find ways to improve your home’s energy efficiency so you can save money on electricity and gas

• How to appeal against a Universal Credit decision at a tribunal

  How to appeal against a Universal Credit decision at an independent tribunal, including how to fill in the form and what to do if you've missed the deadline

• If you were misled or pressured into buying something you didn’t want

  You have the legal right to a refund if you feel you were unfairly pressured or misled into buying a product or service