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• Help with bills if you use alternative fuels

  If you use oil, wood, liquefied petroleum gas (LPG), biomass or coal to heat your home, you might be able to get help to pay your bills

• Report a scam

  If you've been scammed, there are organisations you should report the scam to. Find out how to report a scam and what information to gather

• Check what it might cost to make an employment tribunal claim

  Find out what costs you can get if you win, how to reduce your chances of being asked to pay costs if you lose, how to ask for a costs or preparation time order

• Getting a job reference

  What your employer can put in a reference, and what to do if they give you a bad reference or won’t give you a reference at all

• Check what you need to show the court in a discrimination claim

  Checklist of things to think about and evidence you need to show the court, if you want to take legal action about discrimination

• Buildings insurance

  What buildings insurance usually covers, how to choose a policy and how to make a claim

• Writing off some of your debt if you apply for an administration order

  Tells you how to ask for a composition order, as part of an administration order, to get part of your debt written off

• Getting information about your discrimination case

  How to use the questionnaire procedure before taking legal action to get information on how you have been discriminated against by a person or organisation

• How to get sick pay

  What to tell your employer and when you should tell them if you're off sick, how sick pay is paid and doctor's note

• Your insurer refuses your claim

  Reasons why your insurer may refuse your insurance claim or will not pay out the full amount