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• Complaining about a funeral

  What you can do if you're not happy with the service you've received from a funeral director

• Offer to non-priority creditor - joint letter

  Joint letter template to offer money to non-priority creditors. Use this letter when you have some money available and need assistance putting it in writing

• Offer to non-priority creditor - letter

  Letter for when you have some money available to offer your non-priority creditors.

• Pawnbrokers

  Information about what a pawnbroker is and what happens if you are unable to repay your loan, lose your ticket or do not collect the goods.

• Problems with ESA

  Help and information about problems with ESA. Read advice if you're having problems with your ESA, including if its been stopped or how to appeal the decision.

• The tribunal hearing

  Help about a tribunal hearing. Get information on how to prepare for the hearing, challenging the decision and what happens if you win your employment tribunal.

• Universal Credit

  Find out if you're eligible for Universal Credit if you're on a low income, make an application and get advice on any problems you have

• The council says you've had a Housing Benefit overpayment

  Check if you’ve actually been overpaid Housing Benefit and find out how to challenge a overpayment

• Top tips for borrowing

  Top tips for borrowing money, taking out a loan or using a credit card

• Problem with a car repair

  Your rights and options if you're not happy with a car repair, what to say to the garage, how to take further action.