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• The tribunal hearing

  Help about a tribunal hearing. Get information on how to prepare for the hearing, challenging the decision and what happens if you win your employment tribunal.

• Reporting to Trading Standards

  Report a trader who has broken the law by contacting the Citizens Advice consumer service or Advice Direct Scotland

• Face-to-face assessment

  This page is about how to fill in the face-to-face assessment section of your form. Find out how to fill in the form and arrange your assessment.

• Pawnbrokers

  Information about what a pawnbroker is and what happens if you are unable to repay your loan, lose your ticket or do not collect the goods.

• Offer to non-priority creditor - letter

  Letter for when you have some money available to offer your non-priority creditors.

• Offer to non-priority creditor - joint letter

  Joint letter template to offer money to non-priority creditors. Use this letter when you have some money available and need assistance putting it in writing

• Complaining about a funeral

  What you can do if you're not happy with the service you've received from a funeral director

• PIP changes and reviews

  Information about PIP changes and reviews. Find out how to report changes that affect your PIP, help with your form and what to do if it's stopped or reduced.

• Banking

  Overview and content list for banking. Read our advice on getting a bank account, complaining about banks, stopping a payment and more

• If you're being made redundant

  Overview and content list for if you're being made redundant. Get help if you're facing redundancy, check how much pay you can get and more