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If your Housing Benefit is stopped or reduced
Find out why your Housing Benefit payments have changed and what you can do about
If there's a leak from a neighbouring flat
When a landlord is responsible for repairing water damage caused by leaks or floods from a neighbouring property, repeated leaks, and what you can do about damaged belongings
Good Energy customer service
Customer service contact details and scores for Good Energy. Find out how well Good Energy customer service performs and how to contact them
Check if you can get Pension Credit
Check if you can claim Pension Credit, a weekly benefit made up of 2 parts - Guarantee Credit and Savings Credit
If the Pension Service says you've had a Pension Credit overpayment
How to check if you’ve actually been overpaid by the Pension Service and how to challenge a Pension Credit overpayment
Getting your tenancy deposit back if you rent privately
Find out how to get your deposit back from your landlord when your tenancy ends and whether your landlord can keep your money to pay for damage or breakages
If you need a guarantor to start renting
Check what it means to have a guarantor for your rent. Check what their responsibilities are and when the guarantee agreement ends
Check what fees bailiffs can charge
Find out what fees bailiffs can charge and how to complain if you disagree with the fees