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• Appealing against a benefit decision

  Appealing to an independent tribunal if you disagree with a mandatory reconsideration decision made by the DWP or HMRC

• Fixing problems with your smart meter’s in-home display

  Check how to fix common problems with your smart meter’s in-home display (IHD).

• Updating and proving your pre-settled or settled status

  Find out how to view your status, keep it up to date and use it to prove your right to get benefits.

• Appealing a JSA decision at a tribunal

  How to appeal against a JSA decision by appealing to an independent tribunal. Check what your options are if your mandatory reconsideration has been refused.

• Showing habitual residence to get help with housing

  If you moved or returned to the UK in the last 2 years, check if you need to be habitually resident and what evidence you need to prove

• Check if you're working more than the 48-hour limit

  Check if you're working more than the legal limit of 48 hours a week. Find out what you can do if your employer is asking you to work over the limit.

• Prepare for a power cut

  Check how to prepare for a planned power cut caused by engineering work or an unplanned power cut which could be caused by a storm or severe weather

• Getting on the waiting list for a council home

  Check if you can get on the waiting list and how to fill in your application. Check what happens when you're on the list.