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Get help with the cost of living
Check what extra help you could get if you're struggling with the cost of living
How to read your smart gas meter
Find out how to get a reading from your smart gas meter or your meter's in-home display
How to read your gas or electricity meter
Your supplier needs readings from your gas or electricity meter to work out your bills. Find out how to read different types of gas and electricity meters
Decide if prepayment is right for you
Understand the advantages and disadvantages of a prepayment meter, and decide whether you want one
Complaining about your landlord's failure to make repairs if you are a social housing tenant
Complaining about your landlord's failure to make repairs to your social housing landlord, councillor or an Ombudsman and what to include in your complaint
Applying for flexible working
Check what flexible working is, how to make a flexible working request and what your employer will do next
Taking legal action about discrimination
Process for taking court action about discrimination, including sending a letter before a claim, filling out a claim form and how a defendant should respond
Get a Universal Credit advance payment
How to get an advance payment of Universal Credit if you don't have enough money to get by while you're waiting for your first Universal Credit payment