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• Complaints about banks and building societies

  How to make a complaint about your bank or building society and the standard of service

• Challenging a Housing Benefit decision

  How to appeal if you've been refused Housing Benefit or your payments have been reduced

• Updating and proving your pre-settled or settled status

  Find out how to view your status, keep it up to date and use it to prove your right to get benefits

• Getting benefits if you got ill or were injured at work

  Check if you can claim Industrial Injuries Disablement Benefit and how to deal with problems

• Work out which debts to deal with first

  Check which of your debts are ‘priority debts’ that you should deal with first

• Appealing a tax credits decision at a tribunal

  What to expect at a tax credits tribunal hearing and how best to prepare

• Check how bankruptcy affects your home

  You might not have to move home if you go bankrupt. It depends on things like whether you rent or own your home, and who you live with. Find out more

• Appealing a Housing Benefit decision at a tribunal

  How to appeal if your local council won’t change a decision about your Housing Benefit

• Appealing a JSA decision at a tribunal

  How to appeal against a JSA decision by appealing to an independent tribunal. Check what your options are if your mandatory reconsideration has been refused

• If your PIP is stopped or reduced

  Check why your Personal Independence Payment (PIP) has stopped or reduced and what you can do about