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• The rules about making a court claim

  The Civil Procedure Rules and the Practice Direction on pre-action conduct are outlines. These must be followed if you take your consumer case to court

• Complain about PPI commission

  Find out when you can get money back on your PPI if it wasn’t mis-sold

• Credit rating - impact of debt management plan

  Explains how having a debt management plan may affect your credit rating

• If your employer refuses to pay you sick pay

  Check what to do if you're entitled to get sick pay but your employer won't pay you

• Taking action about human rights

  Things to think about before taking action about a breach of human rights, including checking a breach took place and choosing the best course of action for you

• If you’ve been told your energy supply will be disconnected

  What should happen before you're disconnected, circumstances in which you shouldn't be disconnected, the disconnection process, where to get more advice and support.

• The Human Rights Act 1998

  Explains what the Human Rights Act 1998 is and how it protects the rights set out in the European Convention on Human Rights

• When can a public authority interfere with your human rights?

  Explains when a public authority can interfere with your human rights, to protect the rights of other people, or the interests of the wider community