Search
How to read your gas or electricity meter
Your supplier needs readings from your gas or electricity meter to work out your bills. Find out how to read different types of gas and electricity meters
Q1 - moving around and using steps
Help to fill in Q1: moving around and using steps for your ESA application. Find out what this means and how to correctly complete the question
If you're from Ukraine and your visa is ending
Check if you can extend or switch your visa, and what to do if you can’t
Hire purchase and conditional sale
Information about how hire purchase and conditional sale agreements work, the right to end a hire purchase agreement and what happens if the buyer is unable to pay
Help with school costs
Find out what help you can get to pay for school lunches, uniforms and transport if you’re on a low income
Complaining about your landlord's failure to make repairs if you are a social housing tenant
Complaining about your landlord's failure to make repairs to your social housing landlord, councillor or an Ombudsman and what to include in your complaint
Taking legal action about discrimination
Process for taking court action about discrimination, including sending a letter before a claim, filling out a claim form and how a defendant should respond
How to claim JSA
Check which way you should apply for Jobseeker's Allowance (JSA) and make sure you include all the right information