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• Disputing paying back a working or child tax credits overpayment

  What to do if your tax credits are overpaid and you disagree about paying the money back

• Claim compensation for a holiday

  Claim compensation if something went wrong on your holiday or the company went bust. What you're legally entitled to - what to do

• Get help if you're behind with your energy bills

  Find out what to do if you're having problems paying your energy bills or you're in debt to your supplier

• If there’s a problem with your heat network

  Check who to contact and how to complain to your heat network supplier. Check when to complain to the Energy Ombudsman, and where to get more help

• Help dealing with mortgage debts

  Different options which might be available to help clear your mortgage debt and pay back the money you owe to your lender

• If your employer hasn’t paid you what they owe you

  Check what to do if your employer hasn’t paid you, has underpaid you, or has deducted money from your pay

• Getting a Motability car

  How to find a motability car, scooter or powered wheelchair if you're disabled or have a condition that makes it hard to get around

• Decide if prepayment is right for you

  Understand the advantages and disadvantages of a prepayment meter, and decide whether you want one