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• Lodging and subletting

  Check your rights if you're a lodger or you have a lodger. Check your rights if you sublet from someone, or if you want to sublet your home to someone

• Letter to complain about faulty goods bought on hire purchase

  Letter to the credit provider about a problem with goods bought on hire purchase

• Letter to 'make time of the essence': services

  Use this letter to give a trader a final deadline when they're taking too long to start or finish a job

• Ending a hire purchase or a conditional sale agreement - letter

  Letter to end a hire purchase or conditional sale agreement. You might need to do this if you can't afford the payments any more

• Start dealing with your debts

  Overview and content list for start dealing with your debts. Get help collecting information about your debts, checking if you have to pay and more

• Council tax

  Check how council tax works. Check if you can get a discount or exemption from council tax and how to apply.

• Pension Credit

  Find out if you can get Pension Credit and how much you could get. If your Pension Credit has stopped or you have an overpayment, find out how to challenge the decision.

• Vehicle insurance – making a claim if your car or its contents are stolen

  What to do if your car is stolen or something’s taken from your car you may want to make a claim on your motor insurance

• Q13 - starting and finishing tasks

  Help to fill in Q13: starting and finishing tasks for your ESA application. Find out what this means and how to correctly complete the question

• Using the right to repair scheme

  How the right to repair scheme works and the types of repairs it covers