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• Faulty goods

  Consumer template letters for faulty goods. Use our template letters if you need to write about an issue with faulty goods to a supplier

• Trafficking

  Overview and content list for trafficking. Get information about reporting human trafficking and what to do if you've been trafficked. Find out more

• Discrimination

  Discrimination Discrimination in housing

• Right to reside in the UK

  Right to reside in the UK Check you have the ‘right to reside’ for housing

• Event tickets

  Event tickets Buying event tickets safely online Complaining about an event Getting a refund on an event ticket Illegal ticketing websites

• Agency workers

  Overview and content list for agency workers. Check if you're an agency worker, what your rights are and how to check you're being paid correctly

• Right to work in the UK

  Information about right to work in the UK. Check if you have the right to work in the UK and how you can prove you have the right to work

• Borrowing money

  Overview and content list for borrowing money. Read our advice including types of borrowing, getting the best deal and some tips for lending money

• Getting help

  Getting help Get help if you're being evicted

• Payday loans

  Overview and content list for payday loans. Read our advice about payday loans, including reasons to complain about your lender and making a complaint